Welcome to Urban Sway LLC! We provide efficient and reliable shipping services to ensure that your order is delivered safely and on time. Here are our shipping policies and related information:
- Shipping Methods
We use the following major shipping companies for shipping:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
You can choose the shipping method that suits you best during checkout.
- Domestic Shipping
Processing Time: Orders are usually processed and shipped within 1-3 business days.
Shipping Time: The estimated shipping time is 3-7 business days, depending on your location and the shipping method selected.
- International Shipping
We support international shipping and welcome customers from all over the world!
Shipping Methods: International orders will be shipped primarily through USPS and FedEx, and the specific shipping company will be determined based on the destination and package weight.
Processing Time: International orders are usually processed in 2-5 business days.
Shipping Time: The estimated time for international shipping is 7-21 business days, depending on the processing speed of your country and destination customs.
- Duties and Import Taxes
Please note that all international orders may incur customs duties and import taxes in the destination country. These charges are the responsibility of the recipient upon delivery and Urban Sway LLC cannot estimate these charges. It is strongly recommended that you check local customs policies before placing an order. - Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the status of your package in real time through the shipping company’s website. - Having a Problem?
If your package is lost or damaged during shipping, please contact us immediately and we will assist you in resolving the issue.
Thank you for choosing Urban Sway LLC, and we look forward to providing you with an excellent shopping experience!